Privacy Policy
MST Smart Lighting Systems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide.
This Privacy Policy explains how we collect, use, share, retain, and protect information when you visit this website, request a quote or estimate, schedule work, pay an invoice, message us, or otherwise interact with MST Smart Lighting Systems.
This is a starter policy. Edit any section so it matches how you work.
Information We Collect
We may collect personal information you give us, including:
- Name
- Email address
- Telephone or mobile number
- Service or property address
- Billing and payment information
- Details about your property or the work you want done
- Appointment and scheduling information
- Photos, messages, estimates, invoices, and service records
- Information submitted through quote forms, contact forms, calls, email, or SMS/text messages
We may also collect technical information automatically, including IP address, browser and device type, referring pages, pages visited, approximate location from IP address, cookies, pixels, and similar usage data.
How We Use Personal Information
We use personal information to:
- Respond to inquiries and quote requests
- Provide, schedule, manage, and complete services
- Send appointment, estimate, invoice, payment, and support messages
- Send SMS/text messages when you have given the required consent
- Process payments and keep transaction records
- Maintain customer and job records
- Improve this website, our services, and our operations
- Measure advertising and marketing performance
- Attribute leads and revenue to campaigns
- Prioritize follow-up
- Prevent fraud, abuse, or security incidents
- Comply with legal, tax, accounting, and reporting requirements
IntentGrid and Other Service Providers
MST Smart Lighting Systems uses IntentGrid and other technology providers to operate quotes, scheduling, messaging, records, analytics, and this website. Information about customers, prospective customers, website visitors, leads, jobs, and payments may be processed in a dedicated MST Smart Lighting Systems workspace on our behalf.
Information processed through IntentGrid may include contact details, quote and job history, website activity, advertising attribution, property or household information relevant to our services, and information from public records or commercially available sources.
We may use IntentGrid to match records, score or prioritize leads, recommend follow-up, measure campaigns, automate workflows, and assist staff with summaries or next steps. Those scores and recommendations can be incomplete or inferred and are business tools, not decisions about employment, credit, housing, insurance, or other legal effects.
IntentGrid processes this information as a service provider for MST Smart Lighting Systems. It is not authorized to use MST Smart Lighting Systems customer information to market IntentGrid's own products, or to market another IntentGrid customer's products, independently of MST Smart Lighting Systems.
Information From Other Sources
We may receive information from advertising platforms, analytics providers, public records, commercially available data providers, referrals, and other lawful sources, and we may combine it with information you give us.
Having a phone number from a third-party or enrichment source does not by itself constitute consent to receive marketing SMS messages.
SMS and Text Messages
If you provide a mobile number and consent to SMS/text messages, we may text you about your inquiry, quote, appointment, job, invoice, or other messages you agreed to receive.
We do not sell your contact information. Mobile numbers and SMS opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing.
SMS consent given to MST Smart Lighting Systems is consent for MST Smart Lighting Systems only. It is not consent to hear from IntentGrid, other IntentGrid customers, or unrelated businesses.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to marketing texts is not required to buy our services.
Cookies, Pixels, and Analytics
This website may use cookies, pixels, and analytics tools to operate the site, remember preferences, understand traffic, and measure advertising. You can control some cookies in your browser. Blocking cookies may affect parts of the site.
How We Share Information
We share information with service providers who help us run the business: hosting, IntentGrid, CRM and scheduling systems, payment processors, telecommunications and SMS providers, email, analytics, and professional advisors. They may use the information only as needed to serve MST Smart Lighting Systems.
We may also disclose information when required by law, to protect rights or safety, or as part of a merger, sale, or similar transaction.
Retention and Security
We keep information as long as needed to provide services, keep business records, resolve disputes, and meet legal requirements. We use reasonable safeguards, but no website or network is completely secure.
Your Privacy Choices
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of personal information, or to opt out of certain targeted advertising, sale, or profiling. Contact us at 1 (512) 785-2817 or through our contact page. Reply STOP to end SMS/text messages.
We do not sell personal information for money. We do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy. Continued use of the site after an update means you should review the revised policy.
Contact Us
Questions about this policy or your information:
MST Smart Lighting Systems
Phone: 1 (512) 785-2817
Online: Contact or the quote form on this site
Privacy: Privacy Policy
Terms: Terms of Service